I've finally received my final package from the Dreadball Kickstarter run by Mantic Games, and well I'm afraid I have to report a lot of problems.
I received a letter with my package explaining that my season 3 rulebook and season two upgrades had been delayed due to them being more popular than expected. Mantic seemed to imply it didn't matter as I had an electric copy of the rules that I could use, besides the fact that I had ordered the physical book right at the start of the campaign as I don't like electronic rulebooks. It's a let down not to get something I ordered and paid for over a year ago.
My missing Z'zor jack.... 5 months later.
A few of the new MVP's
It's not all doom and gloom though, at least a lot of what I have got is very good. First off the biggest item in the package is the new 'Ultimate' board which is a kind of giant mouse mat. It looks and feel fantastic and I'm now very excited about the deadzone mat made from the same material.
On the whole the miniatures are much better this time as well, sharpness has gone up and flash has gone down. There's still a couple of duds but overall the sculpting quality has improved as well, with the Teratons easily stealing the show, I can't wait to get them painted and playing Dreadball. The nameless team are interesting as well, although their inability to stand unaided proves that the optional bases weren't really optional.
Dreadball is still a great game, and I've got around 60 new figures to paint, I just wish Mantic would get their act together a bit more and actually send me what I've ordered.
I have to agree this is bad customer service and simply not acceptable, they know demand is high and should have pre empted that, and simply waiting over a year for a rule book is not at all good. I like you prefer a physical copy in my handReplyDelete
thanks for the support, what's really wound me up is that even though they are on kickstarter all day at the moment with mars attacks running, they've chosen to ignore my message about my missing MVP presumably as dreadball isn't the current thing they're worrying about.Delete
I am sorry to hear this, I do hope that they will put it right for you though.ReplyDelete
I'm still in frustrated mode, but I'd be surprised if Mantic didn't sort it out eventuallyDelete
Count your lucky stars. I'm still waiting for my season 3 shipment. I KNOW it will be missing stuff.ReplyDelete
Ah I feel for you, alas at this point I'd be more surprised if it wasn't missing stuff....Delete